Telephone and Secretarial Services
TopConnect’s Telephone Service is on Top.
As soon as we find a service at Company Address Amsterdam, which soon becomes indispensable to us, we consider to make the service available to our customers.
TopConnect is available for use when you can not be reached at any given moment because of lack of time or other factors. Hiring a dedicated operator is very expensive and, moreover, as a ZZP’er or Freelancer a bit over the top.
If you do not have the time at hand to pick up the phone yourself, you can transfer it – either delayed or not delayed – to TopConnect’s professional operators. They make sure that your callers are served professionaly. Your customers will not be aware that they are talking to an external party.
How does it work?
You switch your phone or phone switchboard to a phone number that the TopConnect team is programming with your company name. You can forward the phone directly (the call will be sent directly to them) or can be transferred in delay mode: You can then decide to answer the phonecall yourself, and if you do not succeed, the call will be handled at TopConnect.
In advance, TopConnect will make a call script in consultation with you. This way, they know exactly what to do with the conversations: forwarding, receiving a message, etc. You get a good feedback by email or text that extends to more than just “Please, Call back “.
The operators are in a quiet area at the office, so no call center sounds and other annoying background noise!
The transfer of Phone calls to TopConnect’s Telephone Service is for all types of companies: from Freelancers to large(r) companies and from lawyer to contractor.
What does it cost?
Top Connect does not work with difficult annual contracts, but charge an amount per call. The more calls you make by them, the less costly is the amount per call.
Not every entrepreneur, not every organization and not every association or foundation has its own secretariat. There’s no need for that. In fact, you can outsource all your secretarial and administrative activities to the experienced secretaries of TopConnect.
What can TopConnect do for you?
From (complex) agenda management to arranging your correspondence: We can do all the activities you normally assign to your management assistant.
What are the benefits of a teleworking secretary?
- You can concentrate on your own ‘corebusiness’, we take care of the rest!
- Cost savings: For us, you do not need an office space, phone, PC, no risk of employability, no risk of illness and other failures, in short: continuity of work.
- Flexibility: Is it quiet for a while and is there less to be done, then there are no costs!
Not only the “heavy” secretarial work can be left to us. Think of accounting, ordering (in combination with our phone service), updating of files, filling websites, social media tracking, etc.